Ilse Labuschagne

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Activity overview

Latest activity by Ilse Labuschagne
  • Ilse Labuschagne created an article,

    Can I dispute my results?

    Yes. Although Certn takes great care to report results accurately, there are cases where a report may contain information that you wish to dispute. For example, for some checks an SSN or SIN may be...

  • Ilse Labuschagne created an article,

    How to create a package of checks

    What is a "package"? In order to streamline your background checks process, HR users have the ability to save a collection of checks as a "package", which in turns allows them to run several checks...

  • Ilse Labuschagne created an article,

    What is SoftCheck?

    SoftCheck is a real-time search of over 200,000 databases from over 200 countries. SoftCheck searches for potentially negative behaviours associated with a candidate on publicly-available databa...

  • Ilse Labuschagne created an article,

    What is the Lever stage that triggers a background check from Certn?

    The integration between Lever and Certn makes it easy to do background checks and verifications. What is a "stage" in Lever? When you create a new Job opportunity in Lever, you have the opportunity...

  • Ilse Labuschagne created an article,

    How do I add a new building and/or listing?

    The Certn dashboard requires property managers to organize their checks according to their buildings and then by listings. Follow these instructions to add a new building and listing to your accoun...

  • Ilse Labuschagne created an article,

    Can Lime clients run credit checks?

    If certain requirements are met, Lime clients do have the option to run credit checks for individuals located in Canada and the US*. Additional onboarding is required, but let's first make sure tha...

  • Ilse Labuschagne created an article,

    Notice regarding Cook County, IL criminal record search delays

    Dec. 8 2021.   We apologize for the recent delays in Cook County, IL as this area is currently experiencing significant delays.  Our researchers are at the court daily and have provided an in depth...

  • Ilse Labuschagne created an article,

    How to add a user to my team

    This step-by-step guide will tell you how to add a colleague to your team. Select "Settings" from the dropdown in the top right corner. Select the "Team Settings" for you team. Click into the "Use...

  • Ilse Labuschagne created an article,

    How to sign up for Certn Lime

    Sign up From Certn Lime's homepage (Canada), click on Get Started. Enter your company's details. (If your company is situated in the US, you can toggle to the US Lime site). We recommend entering y...

  • Ilse Labuschagne created an article,

    What does "discrepancy" in US SSN Verification Scan mean?

    The SSN (Social Security Number) Verification Scan is performed as part of our US Criminal Record Checks. This scan matches the candidate's name and SSN with their Social Security records.   What d...